Are you looking to improve the financial performance of your healthcare organization? It’s time to focus on healthcare billing performance optimization. By streamlining your revenue cycle processes, you can maximize revenue and ensure timely payments.
Revenue cycle optimization involves analyzing and improving the financial processes of your organization. From patient registration to claim submission and payment collection, every step needs to be efficient and accurate. Automation and artificial intelligence can play a crucial role in achieving this optimization.
- Streamlining revenue cycle processes is crucial for maximizing financial performance in healthcare organizations.
- Automation and artificial intelligence can help in optimizing revenue cycle workflows.
- Understanding the impact of COVID-19 on revenue cycle optimization is essential.
- Implementing strategies such as workflow improvement and value-based services can enhance healthcare revenue cycles.
- Tracking key performance indicators and maintaining communication with insurance companies are vital for successful healthcare billing.
Understanding Revenue Cycle Optimization
Revenue cycle optimization plays a crucial role in maximizing the financial performance of healthcare organizations. It involves analyzing and improving the various financial processes within the organization to enhance revenue generation and streamline operations. At the core of revenue cycle optimization is revenue cycle management, a comprehensive approach to managing the entire billing and claims process.
Healthcare Billing Workflows
Healthcare billing workflows encompass a series of interconnected steps involved in the revenue cycle, from patient registration to claim submission and payment collection. These workflows are designed to ensure accuracy, efficiency, and compliance with healthcare billing regulations. By optimizing the workflows, healthcare organizations can minimize errors, enhance productivity, and increase revenue.
Revenue Cycle Management
Revenue cycle management is a crucial component of revenue cycle optimization. It involves overseeing and coordinating the entire revenue cycle process to maximize collections and optimize financial outcomes. This includes managing patient accounts, verifying insurance coverage, capturing charges, submitting claims, posting payments, and handling denials and appeals.
Effective revenue cycle management ensures that healthcare organizations can efficiently navigate the complex healthcare billing landscape, avoid revenue leakage, and improve financial stability. By implementing best practices and leveraging technology solutions, revenue cycle management can optimize cash flow, reduce billing errors, and enhance the organization’s overall financial performance.
|Components of Revenue Cycle Optimization
|Ensures accurate patient information and eligibility verification for smooth billing and claims process
|Verifies insurance coverage to avoid reimbursement denials and delays
|Ensures accurate capturing and coding of services rendered for proper billing
|Timely submission of clean claims to maximize reimbursement and minimize denials
|Efficient posting of payments to reconcile accounts and optimize revenue
|Identification, analysis, and resolution of denied claims to minimize revenue loss
Role of Automation and AI in Revenue Cycle Optimization
In today’s rapidly evolving healthcare landscape, automation and artificial intelligence (AI) are revolutionizing revenue cycle optimization. These cutting-edge technologies empower healthcare organizations to automate tasks, reduce errors, and enhance efficiency. By leveraging automation and AI, we can streamline processes, improve accuracy, and ultimately optimize revenue cycle performance.
Automating Repetitive Tasks
Automation in revenue cycle optimization allows us to automate time-consuming and repetitive tasks, such as patient registration and claim submission. By eliminating manual data entry and reducing human error, healthcare organizations can save valuable time and resources. Not only does this improve efficiency, but it also frees up staff to focus on higher-value activities.
Identifying Patterns and Insights
Artificial intelligence algorithms have the ability to analyze vast amounts of data and identify patterns that humans may miss. In healthcare billing, AI can identify trends in claims denials, identify coding issues, and predict payment delays. These insights enable us to proactively address potential problems, minimize denials, and accelerate payment collections.
The integration of AI in revenue cycle optimization equips us with powerful tools for decision-making. AI-powered analytics platforms provide real-time data and actionable insights that enable us to make informed decisions about optimizing workflows, improving reimbursement rates, and enhancing overall revenue performance.
Enhancing Patient Experience
Automation and AI not only benefit the healthcare organization but also result in a better patient experience. With streamlined processes and reduced administrative burdens, patients can enjoy simplified billing and claims processes. This leads to increased patient satisfaction and loyalty, strengthening the provider-patient relationship.
Increased Efficiency and Cost Savings
By embracing automation and AI in revenue cycle optimization, healthcare organizations can achieve significant efficiency gains and cost savings. With improved accuracy and faster processing times, staff can handle more claims in less time. This translates into reduced labor costs, shortened revenue cycles, and improved financial performance.
|Benefits of Automation and AI in Revenue Cycle Optimization
|Elimination of manual data entry and reduced errors
|Real-time data and insights for informed decision-making
|Improved efficiency and faster processing times
|Enhanced patient experience and satisfaction
|Cost savings through reduced labor and accelerated revenue cycles
Impact of COVID-19 on Revenue Cycle Optimization
The ongoing COVID-19 pandemic has had a significant impact on revenue cycle optimization for healthcare organizations. As patient visits and elective procedures decreased, healthcare providers experienced revenue losses and faced new challenges in managing their financial processes. In order to adapt to the changing landscape, healthcare organizations have had to shift their focus towards finding innovative ways to optimize revenue cycle management during the pandemic.
One key area that has seen a surge in importance is telehealth services. With social distancing measures and stay-at-home orders in place, healthcare providers have turned to telehealth as a viable alternative for delivering care to patients. The adoption of telehealth services has not only helped healthcare organizations maintain patient care continuity but also played a crucial role in revenue cycle management by ensuring a steady flow of revenue. By leveraging telehealth technologies, healthcare providers can continue providing essential services while minimizing the negative financial impact of the pandemic.
Furthermore, the pandemic has emphasized the need for healthcare organizations to embrace new technologies and digital solutions for revenue cycle optimization. Manual and paper-based processes have proven to be inefficient and prone to errors during these times of crisis. Automation tools, electronic health record systems, and artificial intelligence-driven solutions have become essential for streamlining revenue cycle workflows, improving accuracy, and reducing administrative burdens. By adopting these new technologies, healthcare organizations can ensure efficient revenue cycle management, even amidst the challenges posed by COVID-19.
COVID-19 Impact on Revenue Cycle Performance
|Key Impact Areas
|Strategies for Optimization
|Decreased patient visits
|– Revenue losses
– Reduced cash flow
|– Embrace telehealth services
– Optimize reimbursement processes
|Postponement of elective procedures
|– Loss of high-margin services
– Delayed revenue
|– Explore alternative revenue streams
– Optimize scheduling and resource allocation
|Increased payer denials
|– Elevated denial rates
– Revenue cycle bottlenecks
|– Improve eligibility verification processes
– Strengthen denial management strategies
While the financial impact of COVID-19 on revenue cycle optimization has been significant, healthcare organizations have the opportunity to adapt, innovate, and optimize their processes to mitigate these challenges. By leveraging telehealth services and adopting new technologies, healthcare providers can ensure the continuity of care while optimizing revenue cycle management during the ongoing pandemic.
Optimization Strategies for Healthcare Revenue Cycle
When it comes to optimizing the revenue cycle in healthcare, there are several key strategies that can make a significant impact. These strategies focus on improving workflows, embracing digital transformation, implementing best practices, and investing in staff training. By implementing these optimization strategies, healthcare organizations can ensure a smoother and more efficient revenue cycle process, ultimately leading to improved financial performance.
One crucial aspect of revenue cycle optimization is workflow improvement. By streamlining and automating processes, such as patient registration, charge capture, and claims submission, healthcare organizations can reduce errors, eliminate bottlenecks, and improve overall efficiency. Workflow improvement entails identifying areas of inefficiency and implementing solutions to enhance productivity and accuracy.
Digital transformation plays a vital role in optimizing the revenue cycle. By embracing technology solutions, such as electronic health records (EHRs) and revenue cycle management (RCM) software, healthcare organizations can digitize and automate manual tasks, streamline communication, and improve data accuracy. Digital transformation also enables seamless integration with payers and facilitates faster reimbursement.
Implementing Best Practices
Implementing industry best practices is essential for healthcare revenue cycle optimization. This involves adopting standardized processes, guidelines, and benchmarks to ensure consistency and quality throughout the revenue cycle. By following established best practices, healthcare organizations can minimize errors, reduce claim denials, and improve reimbursement rates.
The success of revenue cycle optimization relies heavily on well-trained staff. Investing in comprehensive training programs for the revenue cycle team can enhance their skills, knowledge, and understanding of the billing process. Ongoing training ensures that staff stay updated with changing regulations, payer policies, and technology advancements. Furthermore, it empowers them to make informed decisions, resolve issues efficiently, and provide exceptional patient service.
By focusing on these optimization strategies, healthcare organizations can achieve a more streamlined and effective revenue cycle. Workflow improvement, digital transformation, implementing best practices, and staff training are all key pillars in driving revenue cycle success and maximizing financial performance. Embracing these strategies enables healthcare organizations to navigate the challenges of the ever-evolving healthcare landscape and deliver quality care to patients.
Implementing Value-Based Services and Prompt Payment Collection
As healthcare providers, it is essential for us to focus on delivering value-based care to our patients while also optimizing our healthcare billing processes. By implementing value-based services and emphasizing prompt payment collection, we can enhance patient-provider relationships, improve reimbursement, and solidify the financial health of our practice.
One of the key strategies in value-based care is chronic care management. By proactively managing the healthcare needs of patients with chronic conditions, we can improve their outcomes and reduce the cost of their overall healthcare. This approach not only benefits the patients but also contributes to a more financially sustainable practice.
Prompt payment collection is equally important in ensuring the financial stability of our healthcare organization. By implementing efficient billing and payment processes, we can minimize payment delays, improve cash flow, and enhance our revenue cycle. This enables us to allocate resources more effectively and provide better care to our patients.
|Benefits of Implementing Value-Based Services and Prompt Payment Collection
|1. Strengthened patient-provider relationships
|2. Improved reimbursement rates
|3. Enhanced financial health of the practice
|4. Minimized payment delays and improved cash flow
|5. More effective resource allocation
Preventing Claim Denials by Understanding Payer Requirements
Claim denials can have a significant impact on a healthcare organization’s revenue and overall financial performance. To prevent claim denials, it is crucial to have a deep understanding of payer requirements and policies. By staying informed and proactive, we can ensure that our claims are processed smoothly, leading to timely and accurate reimbursements.
Verification of Eligibility and Benefits
One of the first steps in preventing claim denials is verifying the patient’s eligibility and benefits with the payer. This helps us determine the coverage details, including co-pays, deductibles, and any specific requirements for pre-authorization. By obtaining this information upfront, we can accurately estimate the patient’s financial responsibility and submit claims with the correct information.
Accurate Procedure Coding
Using valid procedure codes is essential for ensuring that claims are processed correctly. By accurately documenting the services provided and assigning the appropriate codes, we can minimize the risk of claim denials due to coding errors. It is crucial to stay updated on the latest coding guidelines and ensure that our coding practices align with payer requirements.
Staying Up-to-Date on Payer Policies
Payer policies and requirements can change frequently, and it is important to stay up-to-date to prevent claim denials. This includes understanding any changes in coverage policies, medical necessity guidelines, and documentation requirements. By regularly reviewing payer communications and staying informed through industry resources, we can proactively adapt our billing practices to meet the latest requirements.
Effective Denial Management
Even with proactive measures, claim denials can still occur. However, with an effective denial management process in place, we can address and resolve denials efficiently. This involves analyzing denial patterns, identifying root causes, and implementing strategies to prevent future denials. By continuously learning from denials, we can refine our billing processes and optimize reimbursement outcomes.
Clear Communication with Payers
Establishing and maintaining open lines of communication with payers is crucial for preventing claim denials. When necessary, we should engage in clear and concise communication to address any concerns or clarify any information related to claims. Building positive relationships with payers can lead to smoother claims processing and prompt resolution of any potential issues.
Understanding payer requirements is vital in preventing claim denials and optimizing healthcare billing processes. By verifying eligibility and benefits, using accurate procedure coding, staying informed about payer policies, implementing effective denial management, and maintaining clear communication, we can mitigate the risk of claim denials and ensure timely reimbursements.
|Verification of eligibility and benefits
|Perform thorough eligibility checks before providing services
|Accurate procedure coding
|Stay updated on coding guidelines and ensure compliance
|Staying up-to-date on payer policies
|Regularly review payer communications and industry resources
|Effective denial management
|Analyze denial patterns, address root causes, and refine processes
|Clear communication with payers
|Establish and maintain open lines of communication
Correcting and Resubmitting Past Claim Denials
Reworking denied claims and improving the clean claims ratio is paramount for effective revenue cycle management. By addressing claim denials promptly, we can minimize revenue losses and optimize the billing process. Monitoring denial rates and bad debt rates provides valuable insights into areas of improvement within the revenue cycle.
In order to correct and resubmit past claim denials, it is crucial to identify the root causes of the denials. This may include inaccuracies in coding, missing or incomplete documentation, or failure to meet specific payer requirements. By addressing these issues, we can increase the chances of successfully resubmitting denied claims.
Steps to Correct and Resubmit Denied Claims:
- Identify the reason for denial: Review denial codes and explanations to determine the cause of the denial. This could include coding errors, lack of medical necessity, or incorrect patient information.
- Rectify any coding errors: If the denial was due to coding errors, ensure that the correct procedure and diagnosis codes are used. Double-check the documentation to accurately reflect the services provided.
- Gather any missing documentation: If the denial was due to missing or incomplete documentation, obtain the necessary records and ensure they align with the payer’s requirements.
- Review and update patient information: If the denial was due to incorrect patient information, verify the patient’s demographic and insurance details and make any necessary updates.
- Submit the corrected claim: Once all necessary corrections have been made, resubmit the claim with the correct information and documentation.
It is essential to track the progress of resubmitted claims to ensure they are reprocessed and adjudicated correctly. Regularly monitoring the clean claims ratio provides insights into the effectiveness of the claim correction process.
Improving the clean claims ratio not only reduces billing backlog but also enhances the overall revenue cycle performance. By addressing claim denials proactively and implementing measures to prevent future denials, we can streamline the billing process and maximize reimbursement.
Next, we will explore the importance of seeking expert help for improving key performance indicators in healthcare revenue cycle management.
Expert Help for Improving Key Performance Indicators in Healthcare
When it comes to optimizing key performance indicators (KPIs) in healthcare, sometimes seeking expert assistance can make a significant difference. Revenue cycle management services offer a valuable solution for healthcare practices looking to improve their financial performance and streamline their billing processes.
Outsourcing billing to revenue cycle management experts can bring about several benefits. Firstly, it allows healthcare organizations to leverage the expertise and experience of professionals who specialize in revenue cycle optimization. These experts are well-versed in the complexities of healthcare billing and can identify areas for improvement within your organization.
By outsourcing billing, you can also enhance your KPIs, such as the clean claims rate and days in accounts receivable. Revenue cycle management services implement efficient workflows and employ advanced technologies to minimize errors, streamline claim submissions, and accelerate payment collection.
Moreover, partnering with revenue cycle management experts enables your internal staff to focus on core patient care activities, reducing administrative burdens and improving overall practice efficiency.
Benefits of Outsourcing Billing to Revenue Cycle Management Experts
Let’s take a closer look at some key benefits that healthcare practices can expect when outsourcing their billing processes:
- Improved Clean Claims Rate: Revenue cycle management experts have in-depth knowledge of payer requirements and coding guidelines. By ensuring accurate and compliant claims submissions, they can significantly reduce claim denials and rejection rates, enhancing your clean claims rate.
- Reduced Days in Accounts Receivable: Timely payment collection is crucial for healthcare practices to maintain a healthy cash flow. Revenue cycle management services implement efficient processes and advanced technologies to accelerate payment posting and minimize days in accounts receivable.
- Increased Revenue: By optimizing billing processes and minimizing denials, revenue cycle management experts can help healthcare practices maximize their revenue potential. They identify and rectify any gaps or inefficiencies in the revenue cycle, resulting in improved cash flow and financial performance.
Outsourcing billing to revenue cycle management services offers healthcare practices a comprehensive solution to optimize their KPIs and achieve financial success. By leveraging the expertise and experience of industry professionals, practices can streamline their revenue cycle and focus on delivering high-quality patient care.
To learn more about revenue cycle management services and how they can benefit your healthcare practice, contact us today.
Setting Goals and Tracking Key Performance Indicators
As healthcare providers, it is essential for us to establish clear goals and track key performance indicators (KPIs) to optimize our billing process and ensure the profitability of our practice. By monitoring specific metrics such as the clean claims rate, days in accounts receivable, and cash as a percentage of net revenue, we can gain valuable insights into the efficiency and effectiveness of our billing operations.
Tracking KPIs allows us to identify areas of improvement and make data-driven decisions to enhance our billing optimization goals. Let’s take a closer look at these key performance indicators:
Clean Claims Rate
The clean claims rate measures the percentage of claims that are submitted accurately and promptly, without any errors or omissions. A high clean claims rate indicates that our billing process is efficient, resulting in faster reimbursements and reduced denials. On the other hand, a low clean claims rate may signify issues with coding, documentation, or submission errors, which can lead to delays in payment and revenue loss.
Days in Accounts Receivable
Days in accounts receivable is a critical metric that measures the average number of days it takes for us to collect payments after the services are rendered. By closely monitoring this KPI, we can identify bottlenecks and implement strategies to reduce the collection cycle. A lower number of days in accounts receivable indicates improved cash flow and a more profitable healthcare practice.
Cash as a Percentage of Net Revenue
The cash as a percentage of net revenue metric helps us assess the overall financial health of our practice. By analyzing our cash flow in relation to our net revenue, we can determine how efficiently we are converting revenue into cash. A higher percentage indicates a more financially stable practice with sufficient reserves to cover expenses and investments in growth opportunities.
Monitoring and tracking these key performance indicators on a regular basis is crucial to identifying trends, making adjustments, and continuously improving our healthcare billing processes. By setting specific goals for each KPI and regularly evaluating our performance against these goals, we can ensure that our practice remains profitable and financially sustainable.
To further illustrate the importance of tracking key performance indicators, here’s a comprehensive table summarizing the targets and benchmarks for each KPI:
|Clean Claims Rate
|Achieving or exceeding the industry average
|Days in Accounts Receivable
|30 days or less
|Outperforming the average days in A/R for similar practices
|Cash as a Percentage of Net Revenue
|Matching or exceeding the industry average
By setting these targets and benchmarks, we can strive for excellence in our billing optimization goals and ensure that our practice remains profitable in the ever-changing healthcare landscape.
Aligning Documentation with Payer and Medicare Policies
Accurate and compliant documentation is crucial for successful billing. To ensure billing compliance and avoid reimbursement delays, it is essential to align your documentation practices with payer and Medicare policies. Familiarizing yourself with Current Procedural Terminology (CPT) codes and payer guidelines can help you avoid coding errors and maximize your revenue.
Documentation Best Practices
Adhering to documentation best practices not only facilitates proper billing but also ensures clear and comprehensive medical records. Here are some key best practices to follow:
- Ensure documentation is complete, accurate, and legible.
- Use specific and descriptive language to clearly convey the nature of the services provided.
- Include all relevant patient information, such as demographics and medical history.
- Document all diagnoses and treatment plans according to established clinical guidelines.
- Maintain consistency in documenting the date, time, and signature of the healthcare provider.
- Regularly update and review documentation to reflect any changes in the patient’s condition or treatment.
Understanding Medicare Policies
Medicare, a federal health insurance program in the United States, has specific documentation requirements for billing purposes. It is crucial to familiarize yourself with Medicare’s policies, including its rules and regulations for documenting services and submitting claims. Staying up-to-date with Medicare policies ensures compliance and helps optimize your reimbursement.
Examples of Medicare Policies:
|Documentation must support the medical necessity of the services provided.
|Services billed based on time must have clear documentation of the duration.
|Correct use of modifiers must be documented when applicable.
|Services provided incident-to a physician’s care must be properly documented and supervised.
By aligning your documentation practices with Medicare’s policies, you can ensure efficient reimbursement and minimize the risk of claim denials or audits.
Effective documentation practices not only support accurate billing but also contribute to improved patient care and outcomes. Maintaining compliance with payer and Medicare policies is vital in maximizing revenue and minimizing risks. By following the recommended documentation best practices and staying informed about Medicare policies, you can optimize your billing processes and ensure billing compliance.
Maintaining Communication with Insurance Companies
Maintaining open lines of communication with insurance companies is crucial in ensuring a smooth insurance claim submission and reimbursement process. By establishing a strong line of communication before providing treatment, we can minimize claim denials and payment delays, ultimately improving the overall efficiency of the reimbursement process.
When communicating with insurance companies, it is essential to advocate for our clients and effectively convey the necessity of our services. This includes providing accurate and detailed information about the treatment or procedure, ensuring that all relevant documentation is submitted in a timely manner, and promptly responding to any queries or requests from the insurance company. By clearly communicating the value and importance of our services, we increase the likelihood of successful reimbursement.
In addition to advocating for our clients, maintaining communication with insurance companies allows us to stay informed about any updates or changes in their policies or requirements. This knowledge enables us to align our documentation and billing practices accordingly, reducing the risk of claim denials or other billing issues.
In conclusion, effective insurance communication is integral to the claim submission and reimbursement process. By maintaining open lines of communication, advocating for our clients, and staying informed about insurance company policies, we can minimize claim denials, reduce payment delays, and ensure successful reimbursement.
Optimizing the healthcare billing process is crucial for healthcare organizations to enhance their financial performance and provide better care to patients. By implementing effective revenue cycle optimization strategies such as workflow improvement, digital transformation, and staff training, organizations can streamline their billing processes and achieve optimal results.
Workflow improvement plays a significant role in revenue cycle optimization. By analyzing and improving healthcare billing workflows, organizations can reduce errors, minimize claim denials, and expedite payment collection. Automation and digital tools facilitate efficient workflow management, enabling seamless coordination between different departments involved in the revenue cycle.
In addition to workflow improvement, organizations need to embrace digital transformation. Leveraging technology solutions such as electronic health records (EHR) and revenue cycle management software enhances efficiency and accuracy in healthcare billing. These tools automate tasks, improve data analysis, and provide real-time insights, resulting in faster claim submission and improved revenue capture.
Furthermore, staff training is essential for successful revenue cycle optimization. By providing comprehensive training on coding, documentation, payer policies, and compliance, organizations can ensure that their billing staff possess the necessary knowledge and skills to navigate the complex healthcare billing landscape. Continuous training and professional development programs contribute to continuous improvement and sustained success in revenue cycle optimization.
What is revenue cycle optimization in healthcare?
Revenue cycle optimization is the process of streamlining and improving the financial processes in a healthcare organization, from patient registration to claim submission and payment collection.
How can automation and artificial intelligence help in revenue cycle optimization?
Automation and AI technologies can automate tasks, reduce errors, and improve efficiency in revenue cycle optimization. They can automate repetitive tasks, identify patterns in data, and improve decision-making.
How has the COVID-19 pandemic affected revenue cycle optimization?
The COVID-19 pandemic has led to decreased patient visits and elective procedures, resulting in revenue losses for healthcare organizations. Telehealth services have gained importance in revenue cycle management.
What are some strategies for optimizing the healthcare revenue cycle?
Strategies for healthcare revenue cycle optimization include workflow improvement, digital transformation, aligning resources to cash-generating activities, implementing best practices, and staff training.
How can value-based services and prompt payment collection improve healthcare billing outcomes?
Providing high-value services, such as chronic care management, strengthens patient-provider relationships and improves reimbursement. Prompt payment collection ensures timely cash flow and solidifies the practice’s financial health.
How can healthcare organizations prevent claim denials by understanding payer requirements?
Understanding various payer policies and requirements is crucial to prevent claim denials. Practices should verify eligibility and benefits, use valid procedure codes, and stay updated on changes in payer policies.
What can be done to correct and resubmit past claim denials?
Reworking denied claims and improving the clean claims ratio is essential for successful revenue cycle management. Monitoring denial rates and bad debt rates helps in improving the efficiency of the revenue cycle.
Can outsourcing billing processes improve key performance indicators in healthcare?
Yes, outsourcing billing processes to revenue cycle management experts can help improve key performance indicators such as clean claims rate and days in accounts receivable.
How can setting goals and tracking key performance indicators improve the healthcare billing process?
Establishing goals and tracking key performance indicators such as clean claims rate, days in accounts receivable, and cash as a percentage of net revenue can guide the billing process optimization and improve practice profitability.
Why is accurate and compliant documentation important for successful billing?
Accurate and compliant documentation is crucial for successful billing. Familiarizing yourself with CPT codes and payer policies helps in avoiding coding errors and reimbursement delays.
How important is maintaining communication with insurance companies in the billing process?
Maintaining open lines of communication with insurance companies before providing treatment helps in minimizing claim denials and payment delays. Advocating for your clients and effectively communicating the necessity of your services improves successful reimbursement.
What is the conclusion of healthcare billing performance optimization?
Optimizing the healthcare billing process is an ongoing effort that requires strategies such as workflow improvement, digital transformation, and staff training. By implementing these strategies, healthcare organizations can improve their financial performance and provide better care to their patients.